Support Service Lead - Permanent, full-time (37.5 hours per week)
He angitūtanga: The opportunity
This is a new opportunity at Burnett Foundation Aotearoa to leverage your expertise and leadership to inform the delivery and growth of our high-quality national support services.
You will lead a spectrum of tailored and targeted support service offerings that you will have the ability to shape and refine many aspects of to ensure we are client-centred and that delivery offerings deeply resonate with priority populations.
You will bring your lived experience and passion for empowering communities and individuals to a leading, well-respected community organisation that has a strong focus on the wider health needs of gay, bisexual, and other men who have sex men (GBMSM) and other key priority groups. Opportunities like this don’t come around often.
- Taking oversight and responsibility for the development of Burnett Foundations Aotearoa support services, including supporting the continued journey towards the diversification of our community support and therapeutic offerings.
- Completing initial client referral conversations to understand client priorities and needs, and access potential fit with differing internal service offerings or appropriately refer onto external providers, where appropriate.
- Developing and offering services (in collaboration with other providers if required) to parts of our core communities who have ‘quieter voices’ and those who historically have not had access to Burnett Foundation Aotearoa services.
- Driving continuity and service quality through the refinement or development of standard operating procedures (SOPs).
- Supporting the development of peer offerings for core communities.
- Engaging with contract counsellors to facilitate a national provision of one-on-one and group service delivery
- Informing the broader organisation on the issues experienced by priority communities and better ways we can reflect these realities in our work.
- Delivering training and education programmes to stakeholder groups
- Supporting Peer/Counselling Interns to ensure our counselling workforce can meet the needs of gay, bisexual and other men who have sex with men, and people living with HIV.
- Ensuring that appropriate referral options are provided to clients with needs that cannot be met through Burnett Foundation Aotearoa services.
He kōrero mōu: About you
You will ideally be based in Tāmaki Makaurau - Auckland, Te Whanganui-a-Tara - Wellington, but could potentially be based in Ōtautahi Christchurch.
We’re looking for an amazing human who can demonstrate a commitment to deliver this mahi, alongside:
- Experience working in therapeutic, support service and/or health service development at a leadership or management level.
- Experience working with peers from diverse backgrounds supporting them to develop their capacity to facilitate and guide support service users.
- Experience working with, understanding of, or commitment to, diverse communities including gay and bisexual, takatāpuhi and other men who have sex with men.
- Experience working with peers and qualified counsellors to maintain a strong client-centred approach.
- Ability to work and communicate effectively with the diverse groups impacted and affected by HIV in Aotearoa.
- Ability to consistently adhere to the principles of confidentiality and ethical practice within a health setting.
- Ability to hold relationships with organisational and sector stakeholders.
- Self-motivated and able to effectively work both independently and as part of a cohesive national Services and Outreach team.
- Ability to prioritise work effectively, and to manage changing and conflicting demands and expectations.
- Professional approach to sexuality, informed by a sex-positive attitude.
While not essential, it would be beneficial to also be able to demonstrate:
- Knowledge of HIV, sexual health issues and specific health issues facing men who have sex with men in New Zealand
- Lived experience in one or more of Burnett Foundation’s priority populations (men who have sex with men, people living with HIV, Māori, people from high HIV prevalence countries)
- Knowledge and/or experience of the not-for-profit sector
- Previous experience in HIV prevention work
- We welcome applications from prospective employees who already have some knowledge of Tikanga Māori and Te Reo Māori.
Ngā āhuatanga kei a mātou: What we offer
There are many, many benefits to this role, including but not limited to:
- One week of additional paid employer holidays on top of the minimum four weeks annual leave and public holidays.
- A flexible working policy that helps support your unique work-life balance needs. This could include working from home for a portion of your week.
- Attractive starting salary of $79,019, with annual progression up a 5-step salary scale that is competitive in the not-for-profit market.
- Potential reimbursement of public transport fares and contribution to the purchase of a bike or micro-mobility device (e-bike, scooter, etc.).
- Reimbursement for home office equipment of up to $800.
- Get to make a real difference in our community.
- Professional development opportunities.
- A fun, safe, empowering and sex-positive work culture.
Tono Mai: Apply Now!
We encourage applications from Takatāpui, people living with HIV, men who have sex with men, Māori and/or people from high HIV prevalence countries (our priority populations).
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Please do not apply via Seek. Applications submitted via Seek will not be considered.